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Tenant area

Looking after our tenants needs

Making a Complaint

We appreciate there are times when our Tenants or members of the public are dissatisfied and may wish to complain through a formal process.
We aim to resolve all complaints as quickly and efficiently as possible.

If it is necessary to make a formal complaint -

Telephone

Telephone

Telephone the Association’s Head Office on 028 9078 7750

In Person or Writing

In Person or Writing

Alpha Housing (Northern Ireland) Ltd, Alpha House, 6 Edgewater Road, Belfast BT3 9JQ

Email

Email

Send an email to - info@alphahousingni.org

A full copy of our Complaints Policy and Procedure is available to download here.

Download Complaints Policy